Thank you for choosing UK Bespoke Shutter Company for your blinds and shutters needs. We strive to ensure that your products are delivered to you in a timely and secure manner. Please review the following information regarding our delivery procedures:
All shutters will be delivered via our in-house courier, directly employed by us. This ensures a high level of care and accountability throughout the delivery process.
Upon delivery of shutters, please ensure that you thoroughly inspect the products for any signs of damage or discrepancies. You will be required to sign for the delivery to confirm your satisfaction with the quantity and quality of the products. This signature indicates that you have received the items in good condition and are satisfied with their quality. Please note that once the shutters are signed for, we will not be liable for any damage incurred thereafter.
Blinds will be shipped using FedEx or the best available shipping company to ensure reliable and efficient delivery.
In the unfortunate event that you receive damaged blinds, it is crucial to report it to us within 24 hours of receiving the delivery. Please send an email to ukbespokeshuttercompany@gmail.com with images of the damage attached. This enables us to swiftly address the issue and provide you with a satisfactory resolution.
Delivery times may vary depending on your location and the availability of the products.
Please ensure that someone is available to receive the delivery at the specified address during the designated delivery times.
If you have any special delivery instructions or requests, please inform us in advance to accommodate your needs to the best of our ability.
At UK Bespoke Shutter Company, customer satisfaction is our top priority, and we are committed to providing you with a seamless delivery experience. Should you have any questions or concerns regarding your delivery, please do not hesitate to contact our customer service team at ukbespokeshuttercompany@gmail.com.
