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Privacy Policy

Effective Date: 22/06/2023

This Privacy Policy outlines the types of personal information collected and received by UK Bespoke Shutter Company Ltd ("we," "us," or "our") and how it is used, stored, and protected. We are committed to ensuring the privacy and security of your personal information while using our website. By accessing or using British Made Shutters, you agree to the terms and practices described in this Privacy Policy.

1. Information We Collect:

1.1 Personal Information:

We may collect personal information that you voluntarily provide to us when using our website, such as your name, email address, postal address, phone number, or other contact details. This information may be collected when you subscribe to our newsletter, fill out a form, make a purchase, or engage in other activities on our website.

1.2 Log Files:

Like many other websites, we may collect and store certain information automatically in log files. This may include your IP (Internet Protocol) address, browser type, operating system, referring/exit pages, date/time stamp, and clickstream data. We use this information to analyse trends, administer the site, track users' movements around the site, and gather demographic information.

1.3 Cookies and Tracking Technologies:

We may use cookies, web beacons, or similar tracking technologies to enhance your experience on our website. Cookies are small files that are stored on your device to improve site functionality and personalize your visit. You have the option to modify your browser settings to refuse cookies, but this may limit certain features or functionality of our website.

2. Use of Information:

2.1 Personal Information:

We may use the personal information you provide to us for the following purposes:

- To provide and improve our products, services, and customer support.

- To respond to your inquiries, requests, or comments.

- To personalize your experience on our website.

- To send periodic emails or newsletters regarding our products, services, or promotions.

- To process transactions if you make a purchase on our website.

- To comply with legal obligations or enforce our website policies.

2.2 Log Files and Analytics:

We may analyse log files and use analytics services to monitor and analyse trends, administer the site, track users' movements, and gather demographic information. This information helps us improve our website's performance, functionality, and content.

3. Information Sharing:

3.1 Third-Party Service Providers:

We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These third parties have agreed to keep your information confidential and are only authorized to use it for specific purposes necessary to provide the requested services.

3.2 Legal Requirements:

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security:

We are committed to protecting the security of your personal information. We implement reasonable measures to safeguard and secure the information we collect online. However, please note that no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. External Links:

Our website may contain links to external sites that are not operated by us. We have no control over the content and practices of these sites and are not responsible for their privacy policies. We encourage you to review the privacy policies of any external sites you visit.

6. Children's Privacy:

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us, and we will promptly delete it from our records.

7. Changes to the Privacy Policy:

We reserve the right to modify or update this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on our website with a new effective date. Your continued use of British Made Shutters after any modifications signifies your acceptance of the changes.

8. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the contact information provided on our website.

By using UK Bespoke Shutter Company Ltd, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.

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